ePadLink ePad
Universal Installer 12.6
Date: 2021/08/24
8:56:00 -0800 (Tuesday, Aug 24, 2021)
© 2021 ePadLink
All Rights Reserved
This file contains instructions and known issues related to the ePadLink ePad product line
applications and hardware.
Information in this file is organized in the following sections:
Operating System Support
Device Compatibility (ePad-ink
and ePad-vision)
General Installation Instructions
Terminal Server and
Citrix Support
Server Installation
Client
Installation
Map Inking Region
Only (ePad-ink)
ePad-vision Images
ePad-vision Downloadable Font
Known Issues
ePad-ink "Disappears" Off Of the USB Bus
ePad-ink Display May Not
Clear When the Computer Is Shut Down or Restarted
ePad-ink May Fail to
Open on Some Computers
Cannot Set Screensaver Option During Initialization (ePad-ink)
Universal Installer 12 provides support for Windows 10 (64 bit),
Windows 8.1 (64 bit), Windows 7 (64 bit) and Windows Server 2012R2, Windows
Server 2016 and Windows Server 2019. It supports the following ePad models:
· ePad
USB
· ePad
II
· ePad-ink
· ePad-vision
Universal Installer 12 requires firmware 0.98 or higher for the ePad-ink.
Universal Installer 12 requires firmware 4.30 or higher for the ePad-vision.
To install this ePad System Software, Download the software from our website and
follow the instructions to complete the installation of the ePad
software.
Installation can be automated by using response files. To generate a
response file, run setup.exe on a typical target machine as follows:
** These commands should be typed into a command prompt window or the Windows Run dialog (accessible by clicking Start --> Run). Replace <full_path_to_setup> with the fully qualified path and file name where setup.exe is located (e.g., d:\setup.exe). Replace <full_path_to_response_file> with the fully qualified path and file name where the response file is to be created/read from (e.g., c:\response.in).
<full_path_to_setup>
/r /f1"<full_path_to_response_file>"
Configure the installation as you want all targets to be
configured. When setup completes successfully it will create the response file
at the location specified.
To run the installer silently, issue the following command on the
client machine(s) (this assumes you've copied setup.exe and the
generated response file to the client):
<full_path_to_setup>
/s /f1"<full_path_to_response_file>"
l On
Windows 2012 go to control panel, viewed by small icons, click on the “Install
Application on Remote Desktop…” icon and follow the instructions on the wizard
to install ePad Software. Make sure using the custom
installation and check the Terminal Services Server on the Terminal Services
page.
In the event you wish to manually enable support for Terminal
Services, the following procedures can be used:
Terminal Services may be manually configured for the following ePad products by using the file names designated:
Provider
Name |
Key
Name |
File
Name |
ePad
USB |
ePadUSB |
ePadUSB.dll |
ePad-ink
USB |
ePadInk |
iewedgeu.dll |
ePad
II USB |
ePadII |
ePadIIu.dll |
ePad-vision |
ePadVision |
ePadService.dll |
HKLM\SYSTEM\CurrentControlSet\Control\Terminal
Server\AddIns\<Key Name>
(type,keyValue,value)
REG_SZ,Name,<File Name>
REG_DWORD,Type,0x03
For the client, the Citrix/Terminal Services client software is required.
Download and install the
latest client software based on the client Windows type (32 or 64 bits).
This option will result in data only being reported within the
specified inking region of the device. The data is rescaled so that unity is
within this region. Note that no data reports will occur outside this region
when this option is enabled.
The ePad-vision has the ability to store up
to ten screensaver images and one signature background image in its memory.
These images can be managed via the ePad-vision
Control Panel, which can be found in the Windows Control Panel. ePadLink recommends using images that are sized to 480 x
272 pixels to avoid distorting the images appearance on the device.
The ePad-vision has the ability to store up
to twenty-five System Independent Format (SIF) fonts in its external memory
(Flash or RAM). SIF fonts can be created using the FontGen.exe program located
at the ePad/Tools/ePad-vision
folder. These SIF fonts can be managed via the ePad-vision
Control Panel, which can be found in the Windows Control Panel. Please
refer to the Local Font Manager User Manual at the Tools/ePad-vision
folder for detailed instructions.
In firmware versions 1.00 and earlier contact
with the touchscreen while performing I/O to the device (such as transferring a
background image) may result in the device failing to respond over the USB bus.
The end result is that device functionality will be lost. To recover:
OR
If the computer is shut down or restarted while
an application is using an ePad-ink unit, the display
may not be cleared. The display should be refreshed the next time an application
initializes it or it can be manually cleared by unplugging the unit and then
plugging it back in.
On at least some HP / Compaq PC's we have
observed that the process EAUSBKBD.EXE will open the ePad-ink
preventing our system software from using our own pad. The solution to this is
to:
The screensaver option fails when attempting to
set it while initializing the pad. To change the default screensaver behavior,
set the option after the pad has been initialized.
Since Windows 8.1, Microsoft has introduced a
new power management method for USB devices to reduce power consumption on
mobile computers. This approach may suspend the ePad
device or show delay on signature capture. To solve this issue, the
SetPowerManageField.exe, located in the ePadLink/ePad folder, may set the EnhancedPowerManagementEnabled
field in the registry with proper value then reset the device to apply the
changes made in registry. For further information, please see http://support.microsoft.com/kb/2900614/en-us.
Questions concerning this product should be addressed to ePadLink Technical Support at:
Phone:..............................800-520-3464
Fax:................................805-520-0867
Email:..............................support@epadlink.com
FAQs:...............................http://epadsupport.com
Corporate Headquarters:
ePadLink
875 Patriot Dr., Unit A
Moorpark, CA 93021, USA
Phone:..............................800-520-3464
Fax:................................805-520-0867
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ePadLink acknowledges all trade names and trademarks
used
in this document as the property of their respective owners.