ePadLink ePad
Universal Installer 13.3
Date: 2023/05/09
8:56:00 -0800 (Tuesday, May 9, 2023)
© 2023 ePadLink
All Rights Reserved
This file contains instructions and known issues related to the ePadLink ePad product line
applications and hardware.
Information in this file is organized in the following sections:
Backward Compatible
General Installation Instructions
Map Inking Region
Only (ePad-ink)
ePad-vision Images
ePad-vision Downloadable Font
Known Issues
ePad-ink "Disappears" Off Of the USB Bus
ePad-ink Display May Not
Clear When the Computer Is Shut Down or Restarted
ePad-ink May Fail to
Open on Some Computers
Cannot Set Screensaver Option During Initialization (ePad-ink)
Cannot sign on ePad device connected to Windows 8.1
ePad-vision
Control Panel dialog disappears when browsing for image files
Universal Installer 13 provides support for Windows 11 (32 bit and 64
bit), Windows 10 (32 bit and 64 bit), Windows 8.1 (32 bit and 64 bit). Windows
Server 2016, 2019 and 2022.
It supports the following ePad models:
· ePad USB
· ePad Serial
· ePad II
· ePad-ink
· ePad-vision
The prior UI 12.x was built on Microsoft .NET 3.5. The new UI13.3
was built on the Microsoft .NET 4.8. The application built on the UI 12.x might
not have a config file along with the application or the config file may not
support Microsoft .NET 4.8. Therefore, it cannot run with the UI13.3.
To resolve this issue, the user should create a config file along
with the application or modify the existing application’s config file to
include the following contents.
<?xml version="1.0" encoding="utf-8"?>
<configuration>
<startup>
<supportedRuntime
version="v4.0" sku=".NETFramework,Version=v4.8"/>
</startup>
</configuration>
To install this ePad System Software, Download the software from our website
and follow the instructions to complete the installation of the ePad software.
Installation can be automated by using response files. To generate a
response file, run setup.exe on a typical target machine as follows:
** These commands should be typed into a command prompt window or the Windows Run dialog (accessible by clicking Start --> Run). Replace <full_path_to_setup> with the fully qualified path and file name where setup.exe is located (e.g., d:\setup.exe). Replace <full_path_to_response_file> with the fully qualified path and file name where the response file is to be created/read from (e.g., c:\response.in).
<full_path_to_setup>
/r /f1"<full_path_to_response_file>"
Configure the installation as you want all targets to be
configured. When setup completes successfully it will create the response file
at the location specified.
To run the installer silently, issue the following command on the
client machine(s) (this assumes you've copied setup.exe and the
generated response file to the client):
<full_path_to_setup>
/s /f1"<full_path_to_response_file>"
This option will result in data only being reported within the
specified inking region of the device. The data is rescaled so that unity is
within this region. Note that no data reports will occur outside this region
when this option is enabled.
The ePad-vision has the ability to store up
to ten screensaver images and one signature background image in its memory.
These images can be managed via the ePad-vision
Control Panel, which can be found in the Windows Control Panel. ePadLink recommends using images that are sized to 480x272 pixels to avoid distorting the images appearance on the device.
The ePad-vision has the ability to store up
to twenty-five System Independent Format (SIF) fonts in its external memory
(Flash or RAM). SIF fonts can be created using the FontGen.exe program located
at the ePad/Tools/ePad-vision
folder. These SIF fonts can be managed via the ePad-vision
Control Panel, which can be found in the Windows Control Panel. Please
refer to the Local Font Manager User Manual at the Tools/ePad-vision
folder for detailed instructions.
In firmware versions 1.00 and earlier contact
with the touchscreen while performing I/O to the device (such as transferring a
background image) may result in the device failing to respond over the USB bus.
The end result is that device functionality will be lost. To recover:
OR
If the computer is shut down or restarted while
an application is using an ePad-ink unit, the display
may not be cleared. The display should be refreshed the next time an
application initializes it or it can be manually cleared by unplugging the unit
and then plugging it back in.
On at least some HP / Compaq PC's we have
observed that the process EAUSBKBD.EXE will open the ePad-ink
preventing our system software from using the pad. The solution to this is
to:
The screensaver option fails when attempting to
set it while initializing the pad. To change the default screensaver behavior,
set the option after the pad has been initialized.
Since Windows 8.1, Microsoft has introduced a
new power management method for USB devices to reduce power consumption on
mobile computers. This approach may suspend the ePad
device or show delay on signature capture. To solve this issue, the
SetPowerManageField.exe, located in the ePadLink/ePad folder, may set the EnhancedPowerManagementEnabled
field in the registry with proper value then reset the device to apply the
changes made in registry. For further information, please see http://support.microsoft.com/kb/2900614/en-us.
To solve this problem, open the control panel
with administrator privilege by launching the command prompt with administrator
or Windows PowerShell(Admin) then enter Control Panel to start the control
panel with admin right.
Questions concerning this product should be addressed to ePadLink Technical Support at:
Phone:..............................800-520-3464
Fax:................................805-520-0867
Email:..............................support@epadlink.com
Corporate Headquarters:
ePadLink
875 Patriot Dr., Unit A
Moorpark, CA 93021, USA
Phone:..............................800-520-3464
Fax:................................805-520-0867
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ePadLink acknowledges all trade names and trademarks
used
in this document as the property of their respective owners.